Cisco Unity Connection – Saving Voice Messages

Cisco Unity Connection Administration.

Ensure the ‘Web Inbox’ permissions are enabled in the relevant Class of Service. The Class of Service is found in Unity Connection under ‘Class of Service -> Class of Service’ then selecting the relevant Class of Service for the user.

Cisco Unity Connection Web Inbox

Web Inbox

To access the web Inbox use the URL https://ciscounityserver/inbox

Once logged in select the Voice Message to download

Cisco Unity Connection Web Inbox

Right-click ‘message.wav’ and select Save Link As. Select the appropriate destination folder and select Save.

Cisco Unity Connection Web Inbox

Can now play voice message using PC/laptop installed media player.

Cisco Unity Connection Web Inbox

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