Cisco Unity Connection Administration.
Ensure the ‘Web Inbox’ permissions are enabled in the relevant Class of Service. The Class of Service is found in Unity Connection under ‘Class of Service -> Class of Service’ then selecting the relevant Class of Service for the user.
To access the web Inbox use the URL https://ciscounityserver/inbox
Once logged in select the Voice Message to download
Right-click ‘message.wav’ and select Save Link As. Select the appropriate destination folder and select Save.
Can now play voice message using PC/laptop installed media player.