A popular integration is with using Microsoft Excahnge 2010 as voicemail as opposed to using CUE or CUC. In CUC and CUE a simple check box allows you to effectively disable the PIN (for internal only). However with MS Exchange 2010, there is no GUI option so its to the Exchange Management Shelll (Powershell) we go.

First thing to do is query the user’s mailbox to check the settings. IN particular we are looking for the option “PinlessAccessToVoiceMailEnabled”.

get-ummailbox -identity “emailaddress” | fl PinlessAccessToVoiceMailEnabled

If the mailbox does have a PIN enforced, the results will show “FALSE”

To disable the PIN on the mailbox type the following

set-ummailbox –identity email address –PinlessAccessToVoiceMailEnabled $true

Remember this only applies to internal access. Does not apply to accessing your voicemail from an external device. Also this does not apply to accessing our calendar or email via the phone system, you will need a PIN to access these areas of the MS Exchange 2010 Unified Comms.