Error received when running the PostInstall.exe wizard.

Check to see if MS IIS is installed on the save server. If IIS s installed, this will also be listening on the TCP port 443. Therefore this conflicts with the jetty service for QM.

We need to change IIS to listen on a different port for HTTPS connections. IIS allows you to change the port binding for HTTP, however IIS will only allow the HTTPS port binding to changed once you have installed an SSLCertificate.

Easiest way is to sign a certificate using an Internal CA, if you don’t have this, you’ll need to purchase a certificate. Run the certificate request wizard on the IIS Server. Once you have completed the certificate signing with the CA and installed the DER file back into IIS, navigate back to the binding section and create a new binding for HTTPS, select the certificate you just installed and change the port to something other than 443.

Restart IIS, then restart the Monitoring and Recording Jetty Service. All should be good now.

Go back and complete the PostInstall.exe wizard.