Cisco have release the Video Data sheet for Cisco the Prime Collaboration Manager 10. This product is shipped with all v10 deployments and includes Cisco Prime Collaboration Assurance and Provisioning Manager. Also includes Analytics for an additional cost. The Collaboration Manager allows Voice Administrators to effectively monitor the health of their UC Environment and provides troubleshooting tools to resolve voice related issues quickly. One other big plus for me is the inclusion of being able to audit changes in Call Manager. Now Voice Administrators can delegate voice MACDs to helpdesk staff and review actual changes made to ensure changes are completed correctly.

I’ll write up configuration snippet in future blogs.