Sep 24

Cisco Meeting Server – CMA ‘Copy Weblink’

You might be wondering where the Copy Weblink is in the CMA Invite Menu, or why can’t participants just click on my ‘join’ weblink and be connected straight into my meeting room.

Simple explanation.. The ‘Web Bridge URI’ field on the WEB Admin GUI is blank. That’s it.. However, for you Multi-Tenancy deployments.. Unfortunately there is a limitation! Only one URL can be defined, as this setting is required to be done via the WEB Admin GUI.

In a multi-tenancy case, users will have to forgo this ‘Copy Weblink’ etc and simply have the ‘https://join.tenant_domain.com.au’ listed in the invite, requiring participants to enter the Meeting ID to connect into a meeting room

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Aug 15

Troubleshooting CMS Webrtc Connections – Incorrect Username/Password

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You receive this error when you attempt to log into your personal space via the “Sign in” button and also when you attempt to join a meeting as a Guest.

The XMPP Server is guy who will authentication users, whether they be local domain users or guest users.

With Guest users. The web bridge sends the call bridge instructions to create a temp guest user account, the call bridge creates this account, then send the web bridge the username/password details.. The Web bridge, then will contact the XMPP Cluster to verify authentication for the newly created guest user.. As you can see below capturing packets on the EDGE device.. The port TCP 5222 is being blocked toward the XMPP Cluster.

Cisco Document references the below ports only.

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