Frustrating… The RTMT application closes for no reason after displaying the splash screen. You try and open the application again, only to see the exact same result. You know Java is at play here but how?
Below is what I had to do to get RTMT v10.5 to run on my Windows 7 laptop with Java v7.
- Copy the jre7 folder located under Program Files\Java
- Paste the jre7 folder into the jre folder located in the RTMT program directory. (Program Files\Cisco\Unified RTM\jre)
- Restart the RTMT application and now it should successfully load.