Calabrio QM / AQM Certificates

Certificates are apart of every UC Install these days.. Even more so now with the introduction of Finesse and third-party gadgets. I recently had to install a certificate for the Calibrio AQM Server, rather than you dig through their guides.. I’ve listed the commands you’ll need below. Have fun.

1. Create the certificate signing request.

“C:\Program Files\Cisco\WFO_QM\Java\bin\keytool.exe” -keystore “C:\Program Files\Common Files\QM\config\.keystore” -storepass C@labr1o -certreq -alias jetty -file jetty.csr -ext san=dns:tg2aqm10.topgun2.uplinx

2. Install the CA Root or Chain Certificates.

“C:\Program Files\Cisco\WFO_QM\Java\bin\keytool.exe” -keystore “C:\Program Files\Common Files\QM\config\.keystore” -storepass C@labr1o -importcert -trustcacerts -alias TG2PDC -file root-cer.cer

3. Install the signed certificate for the AQM Server.

“C:\Program Files\Cisco\WFO_QM\Java\bin\keytool.exe” -keystore “C:\Program Files\Common Files\QM\config\.keystore” -storepass C@labr1o -importcert -alias jetty -file jetty.cer

UPDATE: To increase or specify the length of the key, use the attribute -keysize when generating a CSR.

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