Tag Archives: Web Inbox

Mar 20

Cisco Unity Connection – Saving Voice Messages

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Cisco Unity Connection Administration.

Ensure the ‘Web Inbox’ permissions are enabled in the relevant Class of Service. The Class of Service is found in Unity Connection under ‘Class of Service -> Class of Service’ then selecting the relevant Class of Service for the user.

Cisco Unity Connection Web Inbox

Web Inbox

To access the web Inbox use the URL https://ciscounityserver/inbox

Once logged in select the Voice Message to download

Cisco Unity Connection Web Inbox

Right-click ‘message.wav’ and select Save Link As. Select the appropriate destination folder and select Save.

Cisco Unity Connection Web Inbox

Can now play voice message using PC/laptop installed media player.

Cisco Unity Connection Web Inbox